FAQs
Shopping Information
How to Place Order
Simple, You can place directly on our website:
www.negativeapparel.com
Or Search Negative Apparel on your APP Store.
Select your favorite from our product range, add them to your cart, checkout and your order
will be delivered to your doorstep. You
will receive an order confirmation email or SMS & whatsapp message as soon as your order is
placed.
How to confirm my order?
You will receive a confirmation
email or SMS & Whatsapp msg within minutes of placing your order.
Please click confirm on whatsapp to make sure your order is confirmed.
In case you do not receive
an order confirmation email or SMS or whatsapp , please reach out to us at (033) 111-10262
or support@negativeapparel.com
I have Order ID and Tracking ID, what should I have to do with them?
Order ID is a number that we use to process your orders. It will also serve as the main ID that you will use to communicate with us.
Tracking ID will be provided to you once your order is dispatched so you can live track your orderβs progress
Payment Modes
For the utmost
convenience of our customers, we have multiple payment options:
1. Pay
via Credit/ Debit Card:
After clicking βComplete orderβ, you
will be redirected to Debit/Credit Card to complete your purchase securely.
2. Online
Bank Transfer/ IBFT
Please share the receipt with us at
support@negativeapparel.com along with your Order ID. It is suggested to share
the proof with us as soon as the payment is made to avoid any delay.
Following are the account details
where Online payments can be made:
Bank Name: Faysal Bank
Account
Title: Negative Apparel Clothing Co.
Account
#: 3062301000003841
IBAN
#: PK72FAYS3062301000003841
Bank Name: Bank Alfalah
Account
Title: Negative Apparel
Account
# 04081007418709
EasyPaisa/JazzCash
Name:
Abid Hussain Shah
Account
#: 03065522405
Bank Transfer
Please share the receipt with us at support@negativeapparel.com once the payment is made. It is
requested to share the details as soon as you make the payment so that you get
your order without any payment hassles.
βIf you are making the partial payment, the rest will be collected via COD.
Bank Name: Faysal Bank
Account Title: Negative Apparel Clothing Co.
Account
#: 3062301000003841
IBAN
#: PK72FAYS3062301000003841
Bank Name: Bank Alfalah
Account Title: Negative Apparel
Account
# 04081007418709
EasyPaisa/JazzCash
Name: Abid Hussain Shah
Account #: 03065522405
Order Returns
CanI make changes to an existing order?
Yes, you can absolutely make changes to an order. Call us at (033) 111-10262 or you can live chat with us from our website/ App and we will make the required changes for you.
I had a discrepancy in my order when I received it, I am worried
At Negative Apparel, our top-notch operations ensure that you donβt face any issues with the product when you receive your order. However, in cases where you are not satisfied,
we offer hassle-free returns and exchanges. For more information on return and exchange, please look at our return and exchange policy available in the same section.
How will I know if my order is confirmed?
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in βMy Accountβ if you are a registered user.
I added an item to my cart, I will check out later
We do not reserve a product once you add it to your cart. To ensure that your desired product does
not run out of stock, checkout quickly to secure your purchase!