How to Buy?

Simply visit the product page or visit our store. Choose your favorite product and move towards checkout. At the Payment Option Choose KalPay for payment.

How Many Installments Options Are There?

  1. Pay in 3 (For Debit & Credit Card Holders)
    Pay in 3 installments for items between Rs. 1,500 & Rs. 50,000 (Any Debit & Credit Card).

What is the payment method?

Customers will have the option to pay via Credit/Debit Card for the Pay in 3 model. Total amount broken down into 3 payments & the first payment is made at the time of purchase. The 2nd payment is due thirty days later and all payments are recovered by KalPay at the end of the 3rd month.

Will I Be Charged Interest-Fee Apart From My Product Price?

No, We Don't Charge Any Interest-Fee To You.

Can I Use KalPay Without Debit/Credit Card Purchase?

No, You Can Only Avail KalPay While Using Debit/Credit Card While Online Payments Being Turned On and Turn On your international payment option from Bank. 

How Can I Return A Product?

Merchant Return Policy Will Apply. You Will Directly Return All Items To The Merchant.

How does it work with KalPay?

When customer choose the product, and proceed to checkout where he/she will choose KalPay as payment option. Customer will be redirected to KalPay portal to complete the transaction. After adding the phone number, customer will receive the OTP on SMS. After putting OTP, customer eill be asked to upload his/her National ID Card Back Front Images. If everything is in order, they can add their credit/debit card details to complete purchase.

 

When will the customer be refunded after a cancellation or return?

After the return/cancellation, your customer will be able to see the refunded amount back in the Original card they used for purchase and any due payment related to it cancelled. This usually takes between 10-12 working days depending on the customer's bank.

*Any unauthorized use of the virtual card will be considered theft and/or fraud, and will be declined and or reversed and may lead to deactivation of your account, among other remedies to which KalPay may be entitled.